Fixing K7 Anti Virus False Trojan Alerts
If you know that a software program is safe, this page shows you how to set file/folder exceptions in K7 anti-virus.
How to Set Whitelist a File or Program in K7 Anti Virus
Overall, K7 anti-virus seems like a pretty easy and user friendly security software program to work with. This includes the ability to correct any false flagging issues caused by K7 anti-virus:
- Double click the K7 antivirus system tray icon to make K7 user interface visible.
- Click on the
General Settings icon/button. This will bring up a general settings dialog box.
- Click the
Advanced Settings link to bring up the advanced settings screen for K7 anti-virus.
- Click on the
Application Exclusions tab towards the top.
- On this screen there is an
Add button, with a textbox to the left of it, that is a little confusing at first. With most antivirus software, you click this button to navigate to the file or program you wish to whitelist in K7. But with K7 you actually have to MANUALLY type in the path to the file or application you wish to exclude, which is about the only flaw we could see when it comes to the K7 anti-virus program. You can get the text path to the file you wish to whitelist by right clicking it, then clicking the properties menu and the path to the file/program can be copied to clipboard. When pasting this in the K7 textbox next to the Add button, make sure to include the application NAME at the end as well so the full path to the file you wish to exclude is in the textbox next to the Add button.
- Now you can click the
Add button which will cause the path to the file/program you wish to exclude to be placed in a list below.
- Click the
Close button for all the K7 window dialog boxes.
1 K7 Antivirus Main Screen Settings.
![Image of 1 K7 Antivirus Main Screen Settings.]( "Image of 1 K7 Antivirus Main Screen Settings.")
1 K7 Antivirus Main Screen Settings.
2 K7 Antivirus Main Screen Settings Advanced Settings.
![Image of 2 K7 Antivirus Main Screen Settings Advanced Settings.]( "Image of 2 K7 Antivirus Main Screen Settings Advanced Settings.")
2 K7 Antivirus Main Screen Settings Advanced Settings.
3 K7 Antivirus Main Screen Advanced Settings Exclusions Tab.
![Image of 3 K7 Antivirus Main Screen Advanced Settings Exclusions Tab.]( "Image of 3 K7 Antivirus Main Screen Advanced Settings Exclusions Tab.")
3 K7 Antivirus Main Screen Advanced Settings Exclusions Tab.
4 K7 Antivirus Main Screen Settings Application Exclusions Type Filepath Click Add.
![Image of 4 K7 Antivirus Main Screen Settings Application Exclusions Type Filepath Click Add.]( "Image of 4 K7 Antivirus Main Screen Settings Application Exclusions Type Filepath Click Add.")
4 K7 Antivirus Main Screen Settings Application Exclusions Type Filepath Click Add.
5 K7 Antivirus Main Screen Settings Application Exclusion Added To List.
![Image of 5 K7 Antivirus Main Screen Settings Application Exclusion Added To List.]( "Image of 5 K7 Antivirus Main Screen Settings Application Exclusion Added To List.")
5 K7 Antivirus Main Screen Settings Application Exclusion Added To List.
